Terms of Service

These terms govern your use of altamers.com and any booking you make with Altamers Mountain Resort ("we", "us", "our"). By booking a stay or using this website, you agree to them.

Bookings & Payment

• A reservation is confirmed once the required deposit is received.
• Online payments are processed securely through Xendit (GCash and card).
• The remaining balance is settled on arrival unless otherwise agreed.
• Rates shown are per accommodation, per night, and may include additional charges for extra beds or children as noted on each room's rate details.

Accurate Information

You agree to provide accurate guest details (name, contact information, number of guests) at the time of booking. We may decline or adjust a booking if the information provided is incomplete or incorrect.

Cancellations & Refunds

Cancellation and refund terms are set out separately in our Cancellation Policy, which forms part of these terms.

Property Rules

Check-in and check-out times, and any house rules, are provided in your booking confirmation. Guests are responsible for any damage caused to the accommodation or resort facilities during their stay.

Limitation of Liability

We take reasonable care to keep our accommodations safe and as described. To the extent permitted by law, we are not liable for indirect or consequential losses arising from your stay or from circumstances beyond our reasonable control.

Changes to These Terms

We may update these terms from time to time. Changes take effect once posted on this page.

Governing Law

These terms are governed by the laws of the Republic of the Philippines.

Contact Us

Questions about these terms can be sent to info.altamers@yahoo.com or by calling 0969 355 9257.